Inclusive, transparent, collaborative, agile and innovative - five words that sum up the way we work. Onespacemedia's approach ensures that our work exceeds its brief and delivers measurable success.

Initial stages

After you have filled in a short project worksheet our team will prepare a proposal based on your requirements. Once terms and timescales have been agreed we set up a Basecamp project that allows everyone to collaborate on the project in real-time.

Research & discovery

The project begins in earnest with a research and discovery round in which we delve into the detail of what you are trying to achieve, who your audience is, who your competitors are, as well as uncovering the opportunities and constraints. The culmination of this round is the delivery of a specification document which defines the project goals and how we will meet them. Depending on the scope of the project this document can include site map diagrams, wireframes, user personas, process flow diagrams, technical specifications, information architecture and content strategy and more. All parties agree this document before progressing to the next phase.

Creative development

Our design team take all of the information gathered in the previous round and  themselves in an immersive round of creative development. Whether it is a website, user interface, logo, Twitter background or email marketing campaign our team will create professional, on-brand work that ensures your audience quickly understands the message and is compelled to act.

Technical development

If the project requires technical development such as a content management system, intranet or mailing platform, our technical team will take the technical specification generated in the first round as well as any necessary designs and create feature-packed and simple-to-use software solutions. We place heavy emphasis on agile development and rapid prototyping and will go through iterative rounds based on client and user feedback.

Testing and quality assurance

As soon as the project is ready to go we embark on a structured process of testing and quality assurance. Depending on the type of project this can involve, user testing, platform and browser compatibility, spell checking and more. We have pre-defined checklists for different types of projects. This attention to detail considerably reduces the risk mistakes.

Launch

Everything is set, you’ve signed off the project and we’re ready to go. This phase can involve sending your campaign, submitting artwork to printers or deploying your website on a live server. Whatever the project we will work through our checklists to ensure that projects are launched smoothly and on-time.

Training & Handover

Digital projects that involve online applications such as content management systems may require training or documentation. By design our software is intuitive and has shallow learning curves, however we understand that teams need support so we will provide workshops and paper-based or online documentation that provides walkthroughs of common processes. We ensure that your team knows how to leverage the tools available to get the maximum impact from the project.

Ongoing support

Like any good garden, the majority of digital projects need nurturing and maintenance. Whether it’s marketing and visibility strategy, progressive enhancements or support and advice, Onespacemedia have got you covered. We are committed to building long and fruitful relationships with our clients and are always on the lookout for opportunities that will extend the value of your project.